Help centre
Questions, answered
If it isn't here, write to us. A person replies, usually within a couple of hours on weekdays.
The product
Does it really hold on a fridge door?
Yes. The magnetic back holds through a slammed door. It will not hold on an integrated fridge with a wooden door; the box it arrives in doubles as a stand.
Which reciters are included?
Sheikh Mishary Alafasy for the complete Qur'an. Selected surahs from Maher Al-Mu'aqily, Yasser Al-Dosari and Sheikh Abdul Rahman Al-Sudais. Morning and evening adhkār, plus vocals-only nasheeds.
How long does the battery last?
Around three hours of continuous playback. In normal use — twenty minutes here, half an hour there — that is a week or more between charges. USB-C, roughly two hours to full.
Is it loud enough for a kitchen?
Loud enough to fill a kitchen over an extractor fan, and no louder. The tone holes spread the sound across a room rather than firing it at one spot, and the ceiling is set deliberately so children cannot turn it to a harmful level.
Can I play my own audio?
No, and that is deliberate. It is not a Bluetooth speaker and it does not pair with anything — the recitation is on the device, so it works with no phone, no wi-fi and no app.
Ordering & delivery
When will my order arrive?
Before 4pm on a working day, it leaves the same day. UK 2–3 working days, US 3–6, Canada 4–8, Australia 3–5. Express in every market — full rates on the delivery page.
Can I return it?
30 nights. Full refund including your outbound postage, prepaid label, no reason required, original box not required.
Do you ship internationally?
Yes. We have local pricing and local delivery in the UK, United States, Canada and Australia — pick your country at the bottom of any page and prices, delivery times and the free-delivery threshold all switch with it. Duties and import taxes are included at checkout in those four. We ship elsewhere too, where duties are the recipient's responsibility.